Privacy Policy

What We Collect

SpyderVPN operates under a zero-logs policy. We do not track your internet usage. The only data we collect:

• Account details (email, subscription status).
• Basic service metadata (non-identifiable) for debugging.

Security & DNS Privacy

SpyderVPN employs multiple layers of security to protect your online activity:

• AES-256 Military-Grade Encryption to keep your traffic private.
• WireGuard DNS Tunneling ensures all DNS queries stay encrypted.
• End-to-End Encryption from your device to our VPN infrastructure.

How Our DNS Security Works

We operate a fully encrypted DNS stack to prevent tracking and leaks:

This guarantees no DNS leaks—your queries are secure, anonymous, and private. Once connected, we encourage you to verify your connection by visiting our DNS Leak Test page.

Web Analytics: Privacy-First

Unlike most companies using Google Analytics (which tracks users across the web), we use Plausible Analytics, a self-hosted, privacy-friendly alternative.

This allows us to measure website performance while respecting your privacy.

Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the right to:

• Request access to the personal data we collect.
• Correct, update, or delete your data.
• Request data portability in a structured, machine-readable format.
• Withdraw consent at any time if data collection is based on consent.

You can request data deletion or access by emailing us at [email protected].

Your Rights & Data Control

You have full control over your data, including:

• Requesting account deletion at any time.
• Updating your account details.
• Opting out of marketing communications.

Warrant Canary & Transparency

In our commitment to full transparency, SpyderVPN publishes a warrant canary—a regularly updated, cryptographically signed statement that confirms we have not been served any secret warrants or subpoenas that compromise your privacy.

If you notice that our warrant canary is not updated or has been removed, it may indicate that we have received a legal request we are not permitted to disclose. For your reference, the signed warrant canary, along with our public GPG key, is available at our resources page.

This measure ensures that while we must comply with lawful orders, we remain as transparent as possible with our community.

Transactional Emails

We use SendGrid as our transactional email provider. SendGrid enables us to send you essential notifications such as account verification, password resets, and service updates.

To help ensure delivery and improve our communications, we use SendGrid's email tracking services. These services monitor when you click on links (served via links.spydervpn.com) within our emails.