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SpyderVPN Terms & Conditions

Welcome to SpyderVPN. These Terms & Conditions govern your use of our services. By using SpyderVPN, you agree to the following terms.

1. Acceptance of Terms

By accessing and using SpyderVPN, you confirm that you have read, understood, and agreed to be bound by these terms.

2. Account Registration

You must provide accurate and up-to-date information during registration. SpyderVPN reserves the right to suspend accounts with false details.

3. Acceptable Use Policy

SpyderVPN must not be used for illegal activities, including but not limited to hacking, spamming, or distributing malware. Any violation may lead to account termination.

4. Privacy & Data Security

Your privacy is important to us. SpyderVPN does not log browsing activity or store identifiable user data. However, we may collect essential data to improve security.

5. Payment & Subscriptions

Some SpyderVPN services require payment. Users can manage their subscriptions and billing through their dashboard.

5.1 Refund Policy

At SpyderVPN, we aim for customer satisfaction. Refunds are subject to approval based on the following conditions:

  • Refund requests must be made within 30 days of the subscription start date.
  • The user must have an active subscription at the time of the request.
  • Refunds may be prorated based on remaining subscription time.
  • Users who violate our Terms of Service are ineligible for refunds.

Refund requests can be submitted in two ways:

  1. Submit a refund request via your dashboard
  2. Email us at [email protected] with the subject "Refund Request - [Your Email]" and provide your account details and reason for the refund.

6. No-Logging Policy

SpyderVPN does not store, monitor, or sell user activity logs. Any necessary data retention is limited to essential account management and billing purposes.

7. Compliance with Local Laws

Users are responsible for ensuring that their use of SpyderVPN complies with all local laws and regulations in their country or jurisdiction.

8. Governing Law & Arbitration

Any disputes arising from these terms shall be governed by the laws of Florida, and resolved through binding arbitration.

9. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of SpyderVPN after changes constitutes acceptance of the updated terms.

10. Contact Us

If you have any questions regarding these terms, you can contact us in the following ways:

  • Call us at +1 (888) 487-6944
  • Email us at [email protected]
  • Mail us at:
    SPYDER VPN
    382 NE 191st St #79454
    Miami, Florida 33179-3899 US